Shipping Policy

Please consider twice before you place the order. If you want to cancel an order please do within 24 business hours BEFORE it is sent out. After it’s shipped, we cannot accept the requirement of a refund, especially when lacking shipping resources. 

1. Shipping Information

Listed below are currently available countries and available shipping methods and times.

• Available countries include: United States, United Kingdom, Australia,Canada
  
  For orders under $89, shipping costs $7.99-9.99. Orders $89 and above enjoy free shipping.
• Available countries include: HongKong, Singapore ,  Japan
  
  For orders under $89, shipping costs $4.99-6.99. Orders $89 and above enjoy free shipping.

Shipping Time: 5-15 business days.

Available countries include:

United States, Hong Kong, Japan, Singapore, Canada, Australia

How to Track Your Order

After placing an order, you will receive an order confirmation email detailing the order. Once your item is shipped, you will receive a shipping confirmation email that includes the order number, carrier information, order date and time, order status, and tracking number for the shipped items. To find the exact location of your package, click on “Track Your Order” and enter your tracking number to inquire.

There may be delays when your order is shipped, which could prevent you from viewing delivery information immediately. Please understand.

If your order has been signed for but you haven’t received it, please check around your doorstep or yard, or ask your family and neighbors. If you still can’t find it, please contact us at [email protected], and we will do our best to assist you.

Taxes

Considering our customers’ interests, we have to ship your orders via regular mail. However, please understand that customs duties are beyond our control. We cannot guarantee taxes and will not pay any taxes.

Notes

• Please use your address as much as possible to avoid customs fees.
• Our processing time after receiving your order is 1-3 business days.
• Estimated arrival time = Processing time + Shipping time
• During peak seasons (such as Mother’s Day and Christmas), shipping may take an additional 3-4 business days.
• Due to customs policies, packages may not include glue, batteries, wax, or paint.