Track Your Order

Thank you for shopping with PockSoul! We understand that you may be eager to know the status of your order. While we are working on integrating a tracking system directly into our website, currently, PockSoul does not support order tracking on our site. However, we want to ensure that you can still monitor your package’s progress with ease.

To track your order, we recommend using the reliable and user-friendly 17track platform. Here’s how you can do it:

  1. Visit 17track: Go to the 17track website at www.17track.net or search for “17track” in your preferred web browser.

  2. Enter Your Tracking Number: Once on the 17track homepage, you will find a search bar where you can input your tracking number. This number was provided to you in the shipping confirmation email you received from us.

  3. Check Your Package Status: After entering your tracking number, click on the “Track” button. 17track will then display the current status of your package, including its location and estimated delivery time.

  4. Save or Share Your Tracking Information: You have the option to save your tracking information for future reference or share it with others if needed.

  5. Contact Us for Assistance: If you encounter any issues while tracking your order or have any questions, please do not hesitate to reach out to our customer service team. We are here to help and can be contacted at [email protected] or through our website’s live chat support.

We apologize for any inconvenience this may cause and appreciate your understanding as we work towards improving our services. Your satisfaction is our top priority, and we are committed to providing you with the best online shopping experience.

Thank you for choosing PockSoul, and we look forward to serving you again soon.

PockSoul Team

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